What are the shipping services used?

For domestic orders

USPS First Class for mostly small items like cables, mounts, straps and battery packs. Soemetimes small bike lights. (Unless otherwise specified)

USPS Prioirty, FedEx SmartPost, FedEx Ground services are mostly used for most bike light products. (Unless otherwise specified)

FedEx Ground Signature service is mostly used with big or high value packages, such as bike light combos, multiple expensive kits and the like. (Unless otherwise specified)

For internatioanl orders

we use exclusively FedEx Intl. Economy to ensure fast and secure delivery. With Canada having an extra FedEx Intl. Ground option.

What are the compatible accessories for the Monteer 6500

There are currently two versions of the Monteer 6500 bike headlight, one with round plug the other 4pin plug.
1)Orange 4 pin plug with 10500 mAh capacity battery

This version of the Monteer is only compatible with MS-632 extension cable and MJ-6106D battery pack.

2)  Round shaped plug type with 10,000 mAh capacity battery

This version of the Monteer is currently only compatible with MJ-6275 extension cable and MJ-6118 battery pack.

The battery packs themselves however, are compatible with any Magicshine lights with the same plug type.

The light gets super hot! Should I be worried?

To maintain a high lumen output, high amount of heat is to be expected. During normal use, temperature of the area around the lens is expected to go up to 75C degrees. In cases where heat dissipation is affected, throttle threshold is set to be 90C, at which point the light output will drop immediately to make sure no damage to internal components can occur. This is more so the case for higher output lights. We designed them so that under ideal conditions, with adequate airflow, such as riding moderate to high speeds, the heat can be dissipated fast enough so that the advertised max output can be maintained consistently.

The PC material we use for the optical lens has a 130C degree max allowance before deformity could potentially occur, melting point is much higher. In any case please refrain from turning on the light with the front lens and/or its surrounding metallic shell covered up, such as turning the light on in your pocket, as heat build up in this instance could be extremely fast. For an instant it may push the temperature past the melting limit.

Will the TTA out front mount work with my light?

First of all, the Magicshine TTA out front style bike mount is compatible with all Garmin quarter turn style devices. For some of our lights that are not Garmin compatible we have made special adapters that will replace existing mounting mechanisms. Current Magicshine lights that will be compatible with TTA mount are MJ-900, 900B, 902, 902B, 906, 906B, Allty 300, 500, 1000, Eagle M2, Monteer 1400, 6500.

I am having trouble charging Seemee 20

For better waterproofing, the USB charging port in the back of the light is sealed by a thick rubber pad held tightly by a couple of strands, which will get into the way of the USB plug. To enable full contact by the USB, please pull the rubber pad out all the way like indicated in the photo. The light will indicating it is being charged by lighting up periodically.

What is an IP rating?

IP stands for "Ingress Protection" and measures how well a device is protected from both solid objects and liquids. The standard aims to provide users more detailed information than vague marketing terms such as waterproof. An IP rating may look something like this:

There are two numbers after the IP, first number indicates its protection rating against solid objects/particles, while the second number its rating against liquids. The higher the numbers, the better a product is protected.

IP rating is only officially given to a product that undergoes special testing by a certified agency.

Protection from solids and dust.

  • IP0X: The product is not protected against any physical contact or objects.
  • IP1X: Only protected from objects larger than 50 mm. Pill bottles, plush toys, snow globes, watch your fingers.
  • IP2X: Protected from any object larger than 12.5 mm. Keys, small coins, definitely watch your fingers.
  • IP3X: Protected from things above 2.5 mm, sharp, pointy tools and thick wires.
  • IP4X: Protected from anything bigger than 1 mm. At this point pretty much only dust can get through.
  • IP5XDust resistant. Small amount of dust may get through, but it won’t be enough to cause harm.
  • IP6X: This product is fully dust proof.

Protection from water.

  • IPX0: The product offers no special protection from water.
  • IPX1: Can resist water that drips vertically onto the product.
  • IPX2: Can resist water that hits the product at a 15° angle or less.
  • IPX3: Can take water sprays of up to 60°.
  • IPX4: Is resistant to water splashes from any direction.
  • IPX5: Can resist a sustained, low-pressure water jet spray.
  • IPX6: Can resist high-pressure, heavy sprays of water.
  • IPX6K: Can resist water jets of extremely high pressure. Rarely used.
  • IPX7: Can be submerged up to 1 meter in water for 30 minutes.
  • IPX8: Can be submerged deeper than 1 meter. The exact depth is specified by the manufacturer.
  • IPX9K: Resists high-pressure, high-temperature sprays at close range. Rarely used.
How are the lumens measured?

Lumens are the most commonly reported value for bike light brightness. Lumens measure total luminous flux, in other words the total output of a light source in all directions that it points. Lumens are measured using an integrating sphere, a scientific instrument that uses a reflective sphere to normalize the light beam and measure its intensity.

How should I position my bike lights?

Lights should be positioned as far apart as possible. The further two points of light are away from each other, the further away the eye can distinguish them. Separating lights vertically also ensures that you will be seen by people in low and tall vehicles alike. For headlights a good setup is to have a primary handlebar mounted headlight, and a secondary light on the helmet. Good helmet lights should have a narrow beam and not be too bright - you want to be able to light up a specific area where you're looking without blinding everyone around you.

For taillights, a rack or seatpost mounted light in addition to a helmet light provides good coverage.

Should I use my bike lights in flashing mode

Daytime riding: In broad daylight there is a lot of ambient light, so a steady burn light is unlikely to stand out. During daytime riding, it's a good idea to use your lights on the brightest, most attention-grabbing pattern they have, because it's easy for drivers to judge your position when your whole bike is visible, and you want to grab attention quickly.

Riding at night: High-intensity forward-facing lights should not be flashed alone at night, especially if they put out over 200 lumens. You run the risk of disorienting oncoming traffic (be it on 4 or 2 wheels), and make it difficult to estimate your position and speed. Having one flashing light and one steady light is a good compromise — you can grab drivers' attention but the steady light helps improve distance estimates.

How to pair the remote
  1. Disconnect the light and battery pack.
  2. Press and hold both buttons on the remote for 2-3 seconds till a faint blink becomes visible on the buttons.
  3. Connect the light and battery pack and quickly press the front light control button on the remote. The light should flash 3 times indicating successful pairing.

The 2.4g remote is compatible with MJ-902, 906 and 908 while the Bluetooth remote is compatible with MJ-900B 902B and 906B.

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